Contact Us

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Entrance of Colwood City Hall with flowers and welcome sign.

Contact us at City Hall

Visit us

City of Colwood
3300 Wishart Road
Victoria, BC  V9C 1R1   (Get Directions)
City Hall Hours of Operation:
Monday through Friday, 8:30 am to 4:30 pm

Give us a call

  • City Hall: 250-478-5999  Fax: 250-478-7516
  • Public Works: 250-474-4133
  • Public Works after hours: 250-812-9992
  • Bylaw Services: 250-478-5999 Local 146

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Contact Colwood Reception for General Enquiries and to be connected to City departments.


The Building Department works to protect people and property by ensuring that newly constructed and renovated buildings conform to codes and regulations. They provide permits, inspection services and advice on the City of Colwood Building Bylaw, BC Building Code and Land Use Bylaw issues. Read more about Building Permits and Inspections


Bylaw Officers protect the safety and quality of life of residents by handling and investigating complaints, monitoring issues and working with individuals to encourage voluntary compliance through education and mediation. When enforcement is required, Bylaw Officers are authorized to issue municipal tickets and fines or seek legal recourse. Review the City Bylaws


The City of Colwood has a dedicated team of nearly 120 employees who work with residents, partners, volunteers and stewardship groups, to make our growing seaside community an exceptional place to live, work, learn, and play. Learn about Career opportunities at www.colwood.ca/Careers


The Community & Climate Planning team ensures that municipal goals are reflected in planning policy documents within the municipality. The Department has an important role in providing Council with professional and technical advice on current and future land uses, and a wide range of issues including climate action, housing, heritage, environment, transportation, and social policy.


Corporate Services and Administration, under the direction of the Chief Administrative Officer, provide administrative support to Mayor and Council, Committees and City departments. They coordinate agendas and minutes, respond to public inquiries, prepare reports, maintain the record system and manage elections. 


The Colwood Emergency Program is managed by the Colwood Fire Department. We support municipal efforts to prepare for, respond to and recover from major emergencies and disasters.

Phone: 2504785999


The Engineering Department provides guidance, design, analysis and administration of city infrastructure, including roads, water, sewers, drains, street and traffic lights to ensure existing needs as well as future requirements are met. Read more about Engineering

Phone: 2504785999


The Finance Department is responsible for long-term financial planning, annual budget development, investment management, general accounting and all statutory financial reporting. They oversee the collection and distribution of property taxes through the annual budget process, They are also responsible for insurance, risk management and the City’s employee payroll for approximately 70 full-time, part-time and casual employees.


Colwood is well served by 40 dedicated and experienced fire fighters who provides key public safety services, including Emergency Fire Rescue Response, Fire Prevention Education, Fire Safety Inspections, Firefighter Training, Emergency Planning, Fleet Maintenance and Administration. Read more about Colwood Fire Rescue

Phone: 2504785999


As your elected officials, Colwood's Mayor and six Council members provide the vision and policy direction for the City of Colwood. 

Phone: 2504785999


The Development Services Department ensures that new development land uses reflect the goals of the community and the best interests of the public.. The department is guided by the Official Community Plan and Zoning Bylaw, and ensures that projects are consistent with all City bylaws and policies. Read about Business & Development in Colwood